SMetrics  Productivity Measurement Toolkit

SMetrics is a toolkit we use to custom fit a system for measuring various metrics you define. 

  

 

 pro·duc·tiv·i·ty   
  • Economics. The rate at which goods or services are produced especially output per unit of labor.

This is the dictionary definition of productivity. Healthcare professionals and administrators know better. Your definition includes such things as patient recovery and wait time among others.

RFID technology can help in more ways than just measuring patient wait time. Healthcare involves interaction between patients and various healthcare personnel. Our toolkit enables us to quickly build state of the art applications to help you collect objective data pertaining to various events in the complex healthcare delivery to your patients. 

For example,  the following could be some of the metrics useful to first isolate bottlenecks in the 'healthcare chain' and then to measure again after process improvements are implemented:

  • Patient wait time at the start of their visit, at Lab, X-ray, pre-admission etc.
  • Time between patient's entry in the treatment room to the first visit by a doctor.
  • A series of event recordings such as patient moving into a pre-op room, visit by the anesthesiologist, entry into the OR, to post op recovery room etc. Accurate measurements of these events, both in terms of physical locations and interaction of key personnel, can provide insight into the efficacy of the process as well as provide an audit trail.
  • Wait time of expectant mothers in various waiting areas of the maternity ward.
  • Wait time for filling prescription medicines.
  • ...Many more that you define.

If you are interested in maximizing patient care with your resources, take the first step in objectively benchmarking your 'healthcare chain'. Contact us for a system demonstration.


Do you know how long patient wait time is in various departments in your healthcare facility?

 First step in improving a business process is to benchmark your current results.


Resource allocation and process improvements directly affect costs, patient wait time and various other metrics. 

Can you objectively compare results from different process improvement initiatives?